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  • International student without Swedish personal identity number

    If you do not have a permanent Swedish personal identity number, you will not be able to activate your student account yourself. Please visit a Servicecenter or order your login information via the form.

    Servicecenter’s opening hours and addresses

    Order password via SMS

    If you have a registration deadline and are worried you will not get your login information in time, you can contact the study administration at your department and ask them to help you with the registration. 

    List of all our departments


  • What do I do if I have forgotten my login information?

    Forgot password:

    Read more about how to reset your password here

    Forgot username: If you have a Swedish personal identity number and know your password, you can search for your username. Your username always starts with "gus".

    Find your username 

    Do you need help with your student account? Servicecenter can help you.

    Contact Servicecenter


  • I know my login information but it still doesn't work

    If you know your login information but still cannot log in, please contact Servicecenter.

    Contact Servicecenter


  • How long will I keep my student account

    The student account is deleted 12 months after the last course registration ended. Before the student account is deleted, information is sent to your student email address. 

    Your account will not be deleted if you have approved leave from studies registered in Ladok.



  • How do I log in to the learning plattform Canvas?

    To log on to the learning platform Canvas, use your student account username and password. You have to be registered to have full access to your course in Canvas.

    Go to Canvas

  • How do I connect to the wifi?

    To log in to the wifi eduroam, add @gu.se to your username (gus••••••@gu.se) and your regular password.

    Read more about eduroam

  • What do I do if I have changed my name or have a new Swedish personal identity number?

    If you have changed your name officially at Skatteverket (Swedish Tax Agency), the name should automatically be changed in Ladok within 8 days. If you have a new Swedish personal identity number, or if your name change has not gone through, the information must be changed manually. Please bring a valid ID or certificate from Skatteverket, showing your new name or personal identity number, to one of our Servicecenters. Servicecenter will pass the information to Ladok and they will update it in the system.

    Contact Servicecenter

    Find Servicecenter



Page Manager: Servicecenter|Last update: 5/19/2022

This page is printed from the following webpage:
Print date: 2022-10-03

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