Accessibility of the Student Portal of the University of Gothenburg

How accessible is the website?

We know some parts of this website aren’t fully accessible. See the section on non-accessible content below for more information.

What to do if you can’t access parts of this website?

If you need content from this website that is not accessible for you, but is not within the scope of the accessibility regulations as described below, please contact us.

You can also contact us via email studentportal@gu.se.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or if we’re not meeting the requirements of the accessibility regulations, contact us and let us know about the problem.

Enforcement procedure

The Agency for Digital Government, Digg, is responsible for enforcing the web accessibility regulations. If you experience accessibility issues on our website, you can submit a complaint to Digg.

You can also submit a complaint to Digg if you think that our assessment of what constitutes a disproportionate burden should be reviewed, if you think that our accessibility statement is inadequate, or it you think that your request for excluded content in an accessible format has not been handled correctly.

Technical information about this website’s accessibility

This website is partially compliant with the Swedish accessibility regulations, due to the non-compliances listed below.

Non-accessible content

The content described below is, in one way or another, not fully accessible.

Content affecting most users

• Some links lead to external websites but are indicated with an icon as if they lead to an internal page.
• Document links and links to external pages do not always describe where they lead or that they open in a new window.

Usage for users without vision or with impaired vision

• Some parts of the content on the website are located within so-called landmarks that have not been named, making it harder for users with screen readers to understand the purpose.
• The built-in screen reader ReadSpeaker is not responsive and does not change its appearance for users browsing via mobile, making it challenging to use.
• There is a lack of "Aria Label" on the active link in the main menu, which means that screen readers cannot announce which page in the main menu the user is on.
• In some places on the website, there is a need for a clearer indication of the user's location when navigating with a keyboard.
• Headings and heading levels are not always used correctly, which can cause problems for screen readers.
• Some links lead to external websites without notifying screen readers, using only visual icons to signal this.
• Visible text and readable text on some links do not always match.
• Text appears in some cases on a background image without descriptive text.
• In some cases, text sections are written in a language different from the surrounding text but are not marked as such in the code, causing problems for screen readers.

• The content, structure, and functionality of some documents, for example PDF documents, have not yet been reviewed for accessibility. However, random checks have revealed accessibility issues.

• A small number of films require captioning, transcription, audio descriptions, or translation, which are currently missing.

Usage for users with reduced fine motor skills or strength

• The built-in screen reader ReadSpeaker is not responsive and does not change its appearance for users browsing via mobile, making it challenging to use.

For users with cognitive impairments

• Headings are not always used correctly and are sometimes unnecessarily long, which, in exceptional cases, may cause problems in the page's internal submenus.
• Some links lead to external websites without informing screen readers, relying only on visual icons to indicate this.
• Text is displayed in some cases against a background image that contains text or distracting graphic patterns.
• Some text paragraphs are written only in uppercase letters.

How we tested this website

We have performed a self-assessment (internal testing) of the Student Portal, by using our own expertise and and a number of accessibility testing tools.

The last assessment was made on 7 November 2023.

The website was published on 8 November 2023.

The statement was last updated on 8 November 2023.