Activate the student account

As a new student, you need to activate your student account.

  • In order to activate the account, you must be admitted to a course or program.
  • You can activate your account from August 10 for the autumn semester and from January 2 for the spring semester.

As an international student, you activate your student account by visiting a Servicecenter. Remember to bring a valid ID such as a passport or driving licence.

If you have a permanent Swedish personal identity number, you can activate your student account yourself using BankID, eduID, Freja eID Plus or login information to

Activate your student account

More about the account

During your time as a student, you use your student account to log in to various systems such as the Student Portal, Canvas and Ladok. The student account also includes an email account and email address as well as access to various online tools in Microsoft 365.

Please note that you must never give out the password to your student account to someone else. You should also never use the same password for the student account as you use for other private accounts or services.

When you get a student account, the university will process your personal data. 

Read about how the university process your personal data

Change or generate new password

If you have forgotten your password, or if someone else has gained access to it, you need to change it. You do this by visiting a Servicecenter with a valid ID card. Remember that you must enter the new password in your mobile devices to be able to access your email account and to use the wireless network (eduroam).

If you have a permanent Swedish personal identity number and login information to BankID,, eduID or Freja eID Plus, you can reset your password via the following link.

Reset password

This is when your account is deleted

After your last course registration has ended, your student account is kept for 12 months. After that, it is deleted. Before the student account is deleted, information is sent to your student email address (gus*****

If you have approved leave from studies registered in Ladok, your account will not be deleted. 

Frequently asked questions

Contact Servicecenter

Contact form
Phone: +4631 786 6500