Wifi - eduroam
Eduroam is the university's wireless network. You connect to the network using the student account: your username followed by the suffix @gu.se and your password.
About eduroam
The network eduroam is available in all university premises. Keep in mind that eduroam must not be used for unauthorized activities such as illegal downloading of files.
Get started with eduroam
Log in using:
- Your username followed by the suffix @gu.se:
gus•••••@gu.se
(NOTE! Do not use @student.gu.se) - The password for your account
NOTE! Do not use the GUguest network as it is unencrypted and does not work for student services. GUguest is for guests of the university.
Instructions and guides
Help with common issues
- Make sure that you entered the suffix @gu.se, not @student.gu.se, after your username.
- Make sure you use the correct password - the same one you use when you log in to the Student Portal.
Forget the network and reinstall
If it still does not work, it may be caused by your device saving incorrect data that is used automatically. Then you need to forget the network according to the instructions below before reconnecting.
Install certificate on your device
If you cannot find eduroam in the list of available networks, or do not have a valid certificate, you may need to install the certificate on your device. Follow the instructions below.
Contact
If you have questions about eduroam, you can contact Servicecenter. For more advanced problems, you can get help from IT support technicians via Servicecenter.
Contact Servicecenter
- Contact form
- Phone: +4631 786 6500
- Email: servicecenter@gu.se
- Information about locations, opening hours, and phone hours are available on Servicecenter's information page.