Student account
All new students at the University of Gothenburg get a student account: a user name and a password. The account is used, among other things, when logging in to various digital tools.
About the student account
You use your student account to log in to the Student Portal, Canvas and Ladok and other university services. The student account also includes an email account and email address as well as access to various online tools in Microsoft 365.
Get started with the student account
As a new student, you need to activate your student account.
- In order to activate the account, you must be admitted to a course or program.
- You can usually activate your account from August 10 for the autumn semester and from January 2 for the spring semester (if you are admitted at different times of the year, this may vary)
As an international student studying in Gothenburg, you activate your student account by visiting Servicecenter. Remember to bring a valid and approved ID document
Are you studying a distance course? Please see more information under Help with common issues further down on this page.
If you had a permanent Swedish personal identity number when you appplied to the University of Gothenburg, you can activate your student account yourself using BankID, eduID, Freja eID Plus or login information to universityadmissions.se: Activate your student account.
Your student account is personal and you must never give out the password to your account to someone else. You should also never use the same password for the student account as you use for other private accounts or services.
When you get a student account, the university will process your personal data. Read about how the university process your personal data
Instructions and guides
Help with common issues
Contact
Contact Servicecenter
- Contact form
- Phone: +4631 786 6500
- Email: servicecenter@gu.se
- Information about locations, opening hours, and phone hours are available on Servicecenter's information page.