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Student Account

You use your student account to log in to the Student Portal and access the learning platform Canvas, Ladok, Wifi, and much more. In order to use your student account, you must first activate it.

Access your student account

As a new student at the University of Gothenburg, you need to acces your student account. If you have a Swedish personal identity number and login information to universityadmissions.se, eduID or Freja eID Plus you can activate your student account yourself.

Please note! If you do not have a permanent Swedish personal identity number, you need support from Servicecenter to access your student account. Fill out the student account support form. 

Student account support form

When you activate your student account via universityadmissions.se, eduID, or Freja eID Plus, your username will be displayed directly on the screen and you choose your own password.

Please note that you must be admitted to a course or study programme at the University of Gothenburg in order to be able to activate your student account.

Activate your student account

Read more about eduID (Leave the Student Portal)
Read more about Freja eID Plus (Leave the Student Portal)
Please observe that only the extended version Freja eID Plus will allow you to activate the student account.

If you cannot activate your student account

If you do not have a permanent Swedish personal identity number you will not be able to activate your student account online. This also applies if you do have a Swedish personal identity number but do not have login information to universityadmissions.se , eduID or Freja eID Plus. Servicecenter can help you activate your student account. Fill out the support form linked below to order your student account login.  

Student account support form
More information on the Swedish Personal Identity Number

Frequently Asked Questions

  • International student without Swedish personal identity number

    If you do not have a permanent Swedish personal identity number, you will not be able to activate your student account yourself. 

    Contact Servicecenter

    If you have a registration deadline and are worried you will not get your login information in time, you can contact the study administration at your department and ask them to help you with the registration. 

    List of all our departments

     

  • What do I do if I have forgotten my login information?

    If you have a Swedish personal identity number and have login information to universityadmissions.se, eduID or Freja eID Plus, you can set a new password to your student account.

    Set a new password 

    If you have a Swedish personal identity number and know your password, you can search for your username. Your username always starts with "gus".

    Find your username 

    Do you need help with your student account? Servicecenter can help you.

    Contact Servicecenter

     

  • I know my login information but it still doesn't work

    If you know your login information but still cannot log in, you can try to activate your student account again. If it still does not work, please contact Servicecenter for more information.

    Activate your student account

    Contact Servicecenter

     

  • How long will I keep my student account

    The student account is deleted 12 months after the last course registration ended. Before the student account is deleted, information is sent to your student e-mail address. 

    Your account will not be deleted if you have approved leave from studies registered in Ladok.

     

     

  • How do I log in to the learning plattform Canvas and GUL?

    To log on to the learning platforms Canvas and GUL, use your student account username and password. You have to be registered to have full access to your course in Canvas.

    Go to Canvas

  • How do I connect to the wifi?

    To log in to the wifi eduroam, add @gu.se to your username (gus••••••@gu.se) and your regular password.

    Read more about eduroam

  • What do I do if I have changed my name or have a new Swedish personal identity number?

    If you have changed your name officially at Skatteverket (Swedish Tax Agency), the name should automatically be changed in Ladok within 8 days. If you have a new Swedish personal identity number, or if your name change has not gone through, the information must be changed manually. Please bring a valid ID or certificate from Skatteverket, showing your new name or personal identity number, to one of our Servicecenters. Servicecenter will pass the information to Ladok and they will update it in the system.

    Contact Servicecenter

    Find Servicecenter

     

     

Page Manager: Servicecenter|Last update: 6/7/2021
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This page is printed from the following webpage:
http://studentportal.gu.se/english/e-services/student-account/?selectedSegment=international-student-without-swedish-personal-identity-number&languageId=100001&skipSSOCheck=true
Print date: 2021-08-04

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