The student account is your digital key to the university. You use your student account to log in to the Student Portal and access the learning platform Canvas, Ladok, Wifi, and much more. In order to use your student account, you must first activate it.
As an international student, you activate your student account by visiting Servicecenter. Remember to bring a valid ID such as a passport or driving licence.
Servicecenter’s opening hours and addresses
Please note that you must be admitted to a course or programme at the University of Gothenburg to be able to activate your student account. Activation can be done as of 10 August for the autumn semester and 2 January for the spring semester.
If you had a Swedish personal identity number when you applied to the University of Gothenburg and BankID, eduID, Freja eID Plus or login information to universityadmissions.se, you can activate your student account yourself. When you activate your student account your username will be displayed directly on the screen, and you can choose your own password.
Activate your student account
More information on the Swedish personal identity number
If you have an address registered in the Swedish Population Register (folkbokföringsadress), Servicecenter can also send the login information to you. Your username will be sent in an email and your password via post. You order your login information via the link below.
Order password via post
If you are a distance student and unable to visit Servicecenter in Gothenburg, please follow the steps bellow:
Servicecenter will check the information and then reply to your email with further instructions.
Forgot password:
Read more about how to reset your password here
Forgot username: If you have a Swedish personal identity number and know your password, you can search for your username. Your username always starts with "gus".
Do you need help with your student account? Servicecenter can help you.
If you know your login information but still cannot log in, please contact Servicecenter.
The student account is deleted 12 months after the last course registration ended. Before the student account is deleted, information is sent to your student email address.
Your account will not be deleted if you have approved leave from studies registered in Ladok.
If you have changed your name officially at Skatteverket (Swedish Tax Agency), the name should automatically be changed in Ladok within 8 days. If you have a new Swedish personal identity number, or if your name change has not gone through, the information must be changed manually. Please bring a valid ID or certificate from Skatteverket, showing your new name or personal identity number, to one of our Servicecenters. Servicecenter will pass the information to Ladok and they will update it in the system.
Read about BankID (Leave the Student Portal)
Read about eduID (Leave the Student Portal)
Read about Freja eID Plus (Leave the Student Portal)
Please note that only the extended version Freja eID Plus will allow you to activate the student account.
This page is printed from the following webpage:
http://studentportal.gu.se/english/e-services/student-account/?selectedSegment=what-is-bankid--eduid-and-freja-eid-&languageId=100001&skipSSOCheck=true
Print date:
2023-06-03
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