Go to start page
We have a disruption which makes it difficult to reach the university by e-mail. Choose another way to contact University functions and staff.
Monday 21 September 18:45

Student healthcare

Dekorativ bild

As a student at the University of Gothenburg you have access to support if you are experiencing health issues related to your studies. On this page, you can find the information you need if you are in need of support.

Health services at the University

If you are a student and you are experiencing health issues caused by your studies, you can receive support from the University's provider of student health services, for example through counselling sessions. Feelgood Göteborg City is the University's provider of student health services and you should contact them if you are in need of student healthcare.

The student healthcare services can only offer support if your health issues are caused by your studies. If you are unsure whether your issues are caused by your studies, Feelgood can have a discussion with you to evaluate this. Based on this discussion, Feelgood will decide whether to grant you access to the student healthcare services or whether you will need to contact the general healthcare services. An evaluating discussion does not always take place: if Feelgood does not judge your health issues to be caused by your studies, you will be referred directly to the general healthcare services.

At Feelgood Göteborg City you have access to individual counselling sessions and to different kinds of group activities. The services are based on your individual needs and are decided upon in joint consultation with Feelgood. If you are offered individual counselling sessions, you will have access to three (3) sessions. If you are in need of additional sessions, Feelgood will contact the University of Gothenburg to approve them. Whether you will be offered additional sessions is decided on a case by case basis.

In addition to counselling sessions in person, it is also possible to have sessions online, through an app, or using a mobile phone or tablet. For a virtual session, you will need to download the Feelgood app, available for Android and iOS.

Group activities primarily consist of workshops and lectures about student health.

Contact information for Feelgood

You can contact Feelgood using their web form. The first time, you have to set up your account, via the button Set up your account.

Feelgood web form

Please note that if you are an international student, you cannot schedule an appointment via the web form as a Swedish social security number is required.

You are also welcome to contact Feelgood via phone or email.

Appointments and advice: 010-810 81 92

Phone hours: Monday–Friday 08:00–17.00

Address: Otterhällegatan 2, 411 18 Göteborg

Visiting hours: Monday–Friday 08:00–16:00

Cancelling an appointment: Cancellations must be made by phone or e-mail at least 24 hours before a scheduled appointment.  If you miss an appointment you will be charged. To cancel, call 010-810 81 92 (cancellations by phone can only be made on weekdays) or e-mail student.goteborg@feelgood.se.

What can the student healthcare services help me with?

You can always turn to the University’s provider of student health services, Feelgood, but in some cases they will refer you elsewhere. An individual assessment is always made whether your experience of health issues is caused by your studies, which means that it differs from case to case whether Feelgood will refer you to another healthcare institution. Generally speaking, Feelgood offers support for health issues relating to your studies, and if something is not related to your studies, you should contact the general health services.

If you are having difficulties determining whether your health issues are caused by your studies, you can always turn to Feelgood as a first point of contact. In this case, you need to be prepared that you may be referred elsewhere if Feelgood’s assessment is that the health issues you are seeking support for are not caused by your studies. Feelgood may also offer you certain forms of support but refer you elsewhere for further support.

International students can have access to more support from Feelgood than national students, because they do not always have full access to the general healthcare services in Sweden. Read more under the headline Health services for international students.

Examples of things that Feelgood can help you with:

  • Stress management, for example if you feel that you cannot keep up with your studies or that you have procrastination issues.
  • Ergonomics and work load, for example muscle and joint pain during certain aspects of your studies.
  • Medical check-ups – please note however that you must check with your course or programme coordinator if you have access to medical check-ups.
  • Feelings of worry arising from or in connection to your studies.

Examples of things that Feelgood cannot help you with:

  • Stress management in your personal life, for example in relation to housing, family or private economy.
  • Investigations, for example regarding disability or various illnesses.
  • Medicine prescriptions.
  • Support regarding documented illnesses.
  • Support regarding milder illnesses, for example colds and flus.

Health services for international students

For students from countries outside the EU and ESS-countries, the University's provider of student health services also functions as a healthcare centre. This means that an international student from a country outside the EU/ESS can turn to the provider of student health services for all your health issues before you gain access to the healthcare service in Sweden.

Processing of personal data

The provider of student health services has access to the following personal data from Ladok: name, personal identification number, faculty, department, programe and/or freestanding course. This is so that the Univerisity of Gothenburg will have access to reports to be able to take the relevant active measures with regards to health, and to be able to see how the Universit's students are making use of different kinds of resources.

You can read more about the processing of personal data on the Student Portal.

Processing of personal data (in Swedish)

Patient records

All visits and contact with the provider of student health services are recorded. According to law, the provider is responsible for patient records and all patient records must be archived for a minimum of 10 years.

As a student you have the right to access your patient records. To do this, contact the current provider of student health services. If you would like to request records for visits made to Feelgood, you will then contact Feelgood directly by e-mail at student.goteborg@feelgood.se or by phone at 010-810 81 92.

If you would like to request records for visits made to the previous provider of student health services Akademihälsan, please contact the Health and Social Care Inspectorate (Inspektionen för vård och omsorg, IVO).

The Health and Social Care Inspectorate (IVO, external page)

Sick leave and student finances when sick

You can read more about sick leave and student finances when sick on the study environment page.

Studiemiljö

Health services in Sweden

Information and counselling

The Medical Information Service, phone: +46 1177, is a 24-hour provider of free healthcare information and consulting. There are local medical care centres (Vårdcentral) all over Gothenburg.  

Information about medical service at Vårdguiden's website

In case of emergency – dial 112!

112 is the emergency number for ambulance, police and rescue, and fire brigade. You will be asked to explain what has happened and to state your location. There is an emergency room at Sahlgrenska University Hospital.

Pharmacies

Non-prescription medicines, such as aspirin and cough syrup, are sold at pharmacies and at some supermarkets, grocery stores and petrol stations. A doctor’s prescription is required for stronger medications such as antibiotics. These medicines can only be obtained from a pharmacy (apotek).

Dentists

All medical districts have a dental clinic (Folktandvården), usually located in the same area as the medical care centre (Vårdcentral). There is also a wide range of private dentists. Dental care costs are partially subsidised if you are registered in the Swedish social insurance system.

Resources for a sustainable student life

There is a page with information and resources that students can use to promote social sustainability.

You must be logged on to your Gothenburg University student account in order to access the page.

Resources for a sustainable student life

Page Manager: Educational Affairs|Last update: 9/10/2020
Share:

This page is printed from the following webpage:
http://studentportal.gu.se/english/study-environment-and-rules/student-healthcare/?languageId=100001&skipSSOCheck=true
Print date: 2020-09-27

The University of Gothenburg uses cookies to provide you with the best possible user experience. By continuing on this website, you approve of our use of cookies.  What are cookies?